We’re Hiring a General Manager

Palm & Pawn Hotel is seeking an experienced and community-minded General Manager / Licensee to lead and grow this iconic North Wagga venue. This is a senior leadership role with responsibility across all areas of the hotel, including bar, bistro, accommodation and gaming.

We’re looking for a strong hospitality leader who is commercially astute, people-focused, and ready to take real ownership of both the team and the venue.

About Us

Established in 1876, the Palm & Pawn Hotel is a family-friendly local in the heart of North Wagga. The venue offers affordable accommodation, a newly renovated bistro and bar, and a relaxed beer garden that welcomes guests of all ages.

Known for its warm, cosy atmosphere and genuine service, the Palm & Pawn plays an important role in the local community while also welcoming travellers to the region.

What You’ll Be Doing

• Leading, managing and developing the venue team

• Overseeing all operations across bar, dining, kitchen, accommodation and gaming

• Driving a customer-first culture focused on friendly, consistent service

• Managing financial performance, budgets and venue compliance

• Building strong relationships with locals, suppliers and the wider community

• Ensuring the venue maintains high standards of presentation, safety and service

• Working closely with O’Hara & Co Hotels to support strategic direction

What Success Looks Like

• A high-performing, engaged and well-led team

• Strong community connection and loyal local trade

• Consistent service standards across all areas of the venue

• Smooth daily operations and sound financial performance

• A welcoming, vibrant hotel that people want to visit again and again

What We’re Looking For

• At least 2 years’ experience as a Licensee or Venue Manager in a hotel setting

• Proven ability to lead and develop a hospitality team

• Strong commercial mindset and operational capability

• Experience managing multi-faceted venues (bar, bistro, gaming, accommodation)

• Passion for hospitality and community engagement

• Ability to thrive in a fast-paced environment

What We Offer

• Salary package up to $100,000 per annum

• Quarterly performance bonus

• Relocation assistance

• Short-term accommodation to help you settle into Wagga Wagga

• Support from an established hospitality group

If this sounds like the right fit, we’d love to hear from you.
Click the Apply Now Button at the top of the page to submit your resume